Refund Policy

Effective date: April 21, 2026

Plain English summary StickyBid offers a 2-day free trial — cancel before it ends and you pay nothing. After the trial, we bill monthly. Paid months aren't refundable, but you can cancel any time and keep access until the end of the billing period.

Free trial

Every new subscription includes a 2-day free trial. You'll enter a payment method at signup so the subscription can continue seamlessly if you decide to keep it. If you cancel at any point before the trial ends, you will not be charged.

Monthly billing

After the trial, StickyBid is billed monthly in advance. Each charge covers one month of access from the billing date. Renewals happen automatically until you cancel.

No refunds on paid periods

We do not offer refunds, credits, or pro-rated adjustments for partial months, unused time, or previously-paid billing periods. This includes — but is not limited to — situations where you:

Forgot to cancel before the next renewal;
Didn't use the service during a billing period;
Changed platforms (e.g., stopped selling on Whatnot);
Switched to a different tool.

We keep this policy simple for the same reason our product is simple: low price, low friction, clear expectations.

Cancel anytime

You can cancel from your account settings, or by emailing hello@stickybid.app. Cancellation takes effect at the end of your current billing period — you keep full access until then, and you won't be charged again.

Exceptions we'll honor

We'll review refund requests in good faith in these specific cases:

Duplicate or accidental charges caused by a billing or technical error on our side.
Extended service outages that materially prevented you from using the product (beyond brief interruptions).
Unauthorized charges where your account was accessed without your consent — please contact us first so we can secure the account.

To request a review, email hello@stickybid.app within 30 days of the charge in question with your account email and a short description.

Chargebacks

Please contact us before filing a chargeback with your bank or card issuer. Most issues can be resolved faster by email. Chargebacks issued without prior contact may result in immediate account suspension and a permanent block on signing up again.

How to cancel (step by step)

Open StickyBid → Settings → Subscription → Cancel, or
Email hello@stickybid.app from your account email with the subject "Cancel my subscription". We'll confirm within one business day.

Changes to this policy

We may update this Refund Policy from time to time. Changes will be posted here with an updated effective date. Material changes will be emailed to active subscribers at least 14 days before taking effect.

Contact

Billing or refund questions: hello@stickybid.app.